Top Up TV Programme Guide Not Working

Top Up TV LogoDigital TV provider Top Up TV stopped broadcasting at the end of October 2013.

This meant that some set-top boxes (such as the Thomson DTI-6300) were no longer displaying the TV guide, making recording Freeview programmes a problem. Here is an easy fix though:

Top Up TV Thomson DTI-6300 Set-top box

Top Up TV Thomson DTI-6300 Set-top box

Switch to the standard Freeview Programme Guide

Top Up TV boxes used a customer 14 day programme guide that was sent over-the-air. Luckily, the Freeview programme guide service is still available, and you can switch your Top Up TV service over to the Freeview guide quickly and easily. From the set-top box, do the following:

  • Press Menu
  • Select Settings
  • Go to “Change Your Box Settings” (Option 8)
  • At the prompt “TV guide type 8 or 14″, select the 8 day option (Freeview’s 8 day guide)
  • Save settings


When you change this setting, the box will download the Freeview programming guide over-the-air. This may take a few hours.

It’s also worth running a scan to refresh the channel lineup

This entry was posted in Digital TV.

One Response to Top Up TV Programme Guide Not Working

  1. my tv says no event information titles I want my programs titles back

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