Enable or Disable Audio Description Commentary

Question

When viewing BBC1 HD on Freesat, many programmes have a voice-over which I understand is for the partially sighted. Is there any way to switch this off?

Submitted by Austin Reynolds

 

Our Answer

What you’re referring to is called Audio Description, and as you say, is a service for the blind or partially-sighted. Audio Description provides a commentary of the on-screen action, for example “Chuck leaves the room following Sarah”.

The service is available on many TV programmes, and is provided by the broadcaster. It’s not offered on all channels, and it’s not available on all equipment.

 

Turning Audio Description off and on

By default, TV sets and set-top boxes have audio description turned off. If you have a receiver that supports Audio Description, there will be a way to enable this service from one of the on-screen menus.

Each TV set and set-top box is different, and so without knowing the make and model, we can’t give precise advice on how to turn it off for every single make and model of digital TV equipment, although we’ll try to help with some general guidance.

If you’re not sure how to turn Audio Description on or off, then the first place to try should be the TV manual. Alternatively, you can try to find the option from the on-screen menus. Try looking under “Language”, “Subtitles”, “Audio” or “Sound” in the Settings menu.

Here is some information on how to turn on or off Audio Description on some common equipment

Freesat Receivers: On some boxes, try Menu > Settings > Language. You may find the “Audio Description” option there, with an option to “Enable” or “Disable”

Sky+ HD Box: Press Services, scroll to “Options”. Select “Subtitles”. Here, you’ll find “Audio Description On/Off”. Change as appropriate, and press the Green button on the remote to save

Basic Sky box / Older Sky+ box: Press “Services”. Select “System Set Up”. Select “Language and Subtitles”. Adjust the “Narrative” options as required, then move to “Save New Settings” and press Select

Help us to update this section. If you know how to enable or disable the Audio Description commentary on a digital TV set-top box or TV set that we’ve not listed here, please add a comment below.

This entry was posted in Digital TV.

31 Responses to Enable or Disable Audio Description Commentary

  1. moody says:

    how do i turn off audio description on videotron recivers please answer as soon as possoble

    • TV Answers says:

      Check the on-screen menu and look for a setting to disable this. Alternatively, check the manual. If you have no luck, please state the exact model number you need help with.

    • Colin Maclean says:

      On the 19″ Alba : Press menu on your remote. Arrow to the ‘Sound’ menu. Scroll down to ‘Audio description’, which is on the second page. Click on ‘OFF’. Done.

  2. Jacob says:

    does anyone know how to turn it off on ps3 play tv? cheers thank you jacob

  3. Tony says:

    I have a LOGIC TV set and have tried unsuccessfully to disable the audio commentary. The descriptions are all in Spanish which does not help. Can you assist please?

  4. jeffrey way says:

    we have freesat HD with a goodmans controller, we think the dog jumped on it the we had audio on some films . I pressed audio it came up with -english and -english AD which was highlighted ,I moved the highlight to -english pressed exit and the problem was cured

  5. Stephen P Jackson says:

    HI I have a goodmans sat box.
    The hand set is broken so cannot use the audio button
    I have an one for all hand set
    I can go into menu, settings, and see no way to change the setting
    If I go to menu language i get audio language or subtitle language.
    I can chose the language used but no setting for turning off the commentary

  6. Roy says:

    I have a curtis lcd3957 and cannot find anything in the menus for enable/disable commentary.

    I would appreciate help.

  7. Elizabeth says:

    Do you know how to turn it off, on a proline TV
    Model number: LVD1985WD

  8. Susan says:

    I have a Samsung TV & TVonics Freeview top box…I have recently started getting the Audio Adescription Commentary…I don’t know how to disable this…I’ve tried all of the above & more…does anyone know how I can disable the Audio Commentary,..as its dying me insane! Argh!

    • Randall Lewis says:

      Hi. If you are not happy with your tvonics box, would you be interested in selling it?
      This is a genuine request.
      Regards Randall Lewis

  9. Susan says:

    ** should read As its driving me insane!

  10. Irene Taylor says:

    Hi , there is more than one Channel where I get Audio Visual . How do I get rid of it please.

  11. wendy says:

    If you have a audio button on your remote, press it and choose the other option, we did it, it was 3 letters and 4 numbers.

  12. Sue says:

    I have just managed to turn off the audio description on my Hitachi LCD tv after trying for weeks. I went on menu – set up-configuration – audio description – off and it’s worked.

    • susan says:

      Thank u i have now turned of audio discription after weeks of looking my tv is currys digihome

  13. Martin says:

    This problem just had me going bonkers for nearly an hour, my daughter (thank God for teenagers!) sussed it. With a “One for All” remote – with the mode button set to “sat” the AV button converts into the AD on/off button. So put remote onto SAT mode and use AV button to turn audio description on or off.

  14. Elizabeth says:

    I looked in Sound and turned off something called AVG and the wee fella disappeared,,coincidence,,,I don’t kow yet. I shall return if he does with further findings. Liz

  15. Elizabeth says:

    Sorry ..temporary joy,,he’s back in force. Only thing to do is change channel as I have now missed half the movie with the wee fiend. Anybody find solution please post Liz.

  16. Roy says:

    I have a Boston sat box.
    I found by pressing Audio/Language/English the AD disappeared.
    It doesn’t make any sense but it worked.

  17. Dianne Sleeman says:

    I have have just spent the last half hour tearing my hair out (not quite literally), but this voiceover was going on and on, I pressed all the buttons to no avail, so I calmed myself down and pressed ‘services button’ on sky handset, then audio discription OFF! What joy, success, Good luck.

  18. Helen says:

    AD button, bottom left of BT vision/you view remote. Turn AD off to stop audio description. Quite entertaining listening though whilst it was on 😉

  19. Andy says:

    Please help I have the same problem with my tv it is a technika I have tried everything for the last 2 months in the end I turned the ad volume down too 0 but it still dulls the tv volume when they are talking please answer Asap

  20. I have a Dion Digital TV CV3 Freeview Box had sound with voice over, tried to turn it of by reading comments on here, but have no Audio Description, the menu is useless and does not give me the options listed on your replies to others on here, the Settings are not helpful at all as all the answers have to be for english cannot go any further with this, have now got no Volume, went back and turned Hearing Impaired off again and still now answer please HELP going bonkers here

  21. Conor O'Donoghue says:

    I have Tower SR2100+ and Zoro HRS 3500 sat boxes. To turn off AD on the Tower press audio button on remote which presents two options for Audio Track, (pdr)1/2 or (eng)2/2. With left/right buttons choose (eng)2/2 then OK, exit.
    On the Zoro, press audio button as before, the up/down buttons give you two options, eng or pdr with a number in brackets to the right. Oddly, unlike the Tower box, on this one you need to choose the pdr option to turn AD off.

  22. Conor O'Donoghue says:

    Excuse, meant to say Xoro not Zoro

  23. Chelsea says:

    Hi, I have a view 21 box and am having problems with the audio description, i have tried numerous times to turn it off however it will only allow me to turn it down to 10%, any ideas on how to solve this please? Xx

  24. Dinglebloke says:

    I have a Humax Freesat Box. Go into Menu, Language, disable Audio Description. It worked. Thank you.

  25. Brian Sanders says:

    For Tivo cable users. Select “Help & Settings” on the Home Screen. Choose “Settings”, “Audio”, “Alternate Audio”, “Default Audio Language” & then “Audio Description”.

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